JAYA ADJUSTERS SDN BHD

Insurance Loss Adjusters and Investigators

Our Leadership Team

KRISHNAN AUTHEYMALAM
Managing Director

Mr. Krishnan has been involved in the Adjusting business since 1993 and software insure-tech in the ASEAN REGION (MALAYSIA, THAILAND, BRUNEI, INDIA & PHILIPINES) for the past 12 years. He has been involved in developing Insure-tech Systems and Solutions, instrumental in All Claims Vehicle Accident Damage Estimating Systems, developing Online Market Valuation Services for Motor Insurance industry which is used by Allianz Insurance. His experience in the Loss Adjusting Industry over 30 years until present is valuable to Jaya Adjusters to guide the business development and management. He is a qualified personnel holding a Diploma from Malaysian Institute of Insurance with over 45 years’ experience.

KALAIMAGAN A/L PERAKASAM
Assistant General Manager

Mr.Kalaimagan @ Morgan as he is fondly known in the industry and colleagues has attended various trainings related to risk management, fire and safety with the MII (Malaysia Insurance Institute) as well as I.E.M (Institute of Engineers Malaysia) and various other accredited agencies in these areas as well as soft skills in people management.

Morgan has worked 30 years with Local and foreign Insurers where he had spent a good 20 years in risk management / risk surveys in the underwriting departments and an overlapping portfolio of both risk management and marketing for a good 10 years at the tail end of his career in the insurance industry. He has a Diploma In Architecture / Building, Diploma In Eng. Business Management , Certificate In Osha (Occupational Safety & Health) and Diploma in Real Estate Management.

He has inspected a wide spectrum of risks in Malaysia such as Perwaja Steel (Kemaman and Gurun), KLCC Suria shopping Complex, Ports, Electronic plants, Paper Manufacturers, Sawmills, Particle board factories, Condominiums and office complexes to name a few.

MR. ELANGOVAN MUNIANDY @ ELAN
Operations Manager

Mr. Elangovan began his career as a Motor Claims Executive in a leading Insurance Company before venturing into the field of loss adjusting. Furthered his insurance knowledge by enrolling in the Malaysian Insurance Institute obtaining Associateship of the Malaysian Insurance Institute (AMII) & Diploma in Risk Management. Mr. Elan has vast experience in handling fraud cases within the APAC region. Though Mr. Elangovan’s forte is in the fraud detection area amongst others, he also plays a key role in the day to day operational activities in the organization.

Non-Motor

Mr. Ronald joined our Non-Motor Team in June 2015 as a Senior Adjuster with his 15 years of experience in handling various classes of non-motor claims comprising fire, engineering and liability etc. Over the years he has been actively involved in handling losses requiring thorough investigation, strong analytical and negotiation skills.
He received his formal training in electrical and electronics engineering prior to his early working days and has several years of working experience in the semiconductor manufacturing sector, Online Motor Insurance Claims Processing and Management Solutions.
Mr. Ronald holds a Diploma in Electrical & Electronics Engineering, Diploma in Computer Studies and NCC Diploma (UK).

RONALD JOSEPH
Manager – Non-Motor

Mr. Justin who hails from Penang has had vast experience as an insurance loss adjuster that spans well over 40 years and has been managing the Jaya Adjusters branch for a good 29 years. As an allround adjuster, Mr. Justin has experience in handling non-motor classes like fire, PA, flood and burglary.
 
Mr. Justin who has strong analytical and negotiation skills has returned to Jaya Adjusters to boost our non-motor portfolio as well as our motor department activities in the northern region.

JUSTIN VINCENT
Loss Adjuster

BALA DEVAN
Marine Surveyor

Mr. Bala Devan comes with many years of experience in the marine field and has graduated as a Chief Mate Foreign Going & Modulars from Akademi Laut Malaysia.

He started his career as a sailor on vessels carrying general cargo as well as tankers (Palm oil, petroleum and other crude material). His exposure and experience includes:-
Handling and cost control while vessel is in port, agency fees, port charges, wharf age, cargo loading and discharge costing
Attend vessel during crises, major oil inspection, lifting of arrest of vessel, P & I clubs
Handling and cost control while vessel is in port, agency fees, port charges, wharf age, cargo loading and discharging costing
Carry out survey of vessels/at warehouses on behalf of P & I Clubs, insurance companies or at the request of the cargo/ship owner. Cases handled:-
• Cargo contamination (petroleum), cargo/container damage, ship hull damage, timber survey
• Ship to Ship Petroleum Transfer operation – (operation and coordination, client – PETRONAS/Daewoo)
• In house Safety & Management courses at the request of ship owners
• Marine Consultancy, Marine Training, Ship Registration & Classification, Ship Brokerage

Mr. Balan is a Master Mariner who carries out activities related to his profession in West and East Malaysia as well as in Papua New Guinea. 

ALBERT KANG SOON KIT
Regional Manager – East Malaysia

Mr. Albert Kang Soon Kit holds a Bachelor in Business Administration and is an Associate Member of The Australian and New Zealand Institute of Insurance and Finance. He also has a Diploma in Architecture.
 
Mr. Kang has extensive adjusting experience having worked in two international adjusting firms as a Manager for over 20 years. Joining the adjusting fraternity way back in 1987, he gained exposure in handling sizeable losses in fire, liability, marine, engineering, fidelity guarantee and burglary claims. Mr. Kang has a track record of excellent claims handling procedures and technical know-how which is an advantage to the company in East Malaysia branches.
 
As a Regional Manager, he is responsible for developing the organization’s business portfolio in Sabah and Sarawak whereby he has developed a close rapport with insurers and brokers alike and maintains an excellent track record in providing quality and professional service.

AUGUSTINE COLLIN ADAM
Branch Manager – Kuching

Mr. Augustine brings along with him 28 years of experience as an insurance loss adjuster and has worked with several local and International adjusters handling both non-motor and motor portfolios in senior positions.
 
Mr. Augustine is able to handle Equipment All Risk, Contractor’s All Risk, Public Liability, Theft and Fire investigations. He currently manages the day to day operations of Jaya Adjusters and handles both non-motor and motor investigations.

Motor

Mr. Rajan Sam is an Associate Member of the Motor Industry and has served the motor industry for 10 years on the Technical Management level in Ipoh.
 
He had worked for 16 years with in an established insurance firm as a claims manager in Kuala Lumpur and on retirement he joined the loss adjusting industry.

RAJAN SAM
Senior Manager

Ms. Satguna has a LLB (Hons) CLP. She was a practicing lawyer prior to joining the Insurance Industry with a leading Insurer for 18 years where she was handling TPBI claims.

She joined our team as a Senior Manager/Editor for TPBI claims and also oversees the legal aspects of claims.

SATGUNA DEVI
Senior Manager

Mr. Albert Dass holds a Diploma in Electronic & Electrical and a Basic Certificate in Management and has been in the adjusting line since 2008. His forte has been in investigation ,both on General and Life claims and manages our Northern Region branch.

ALBERT DASS
Branch Manager - Northern Region

Mr. Krishna Murthi has a Bachelor of Arts Certificate in Business & Management studies and started his working career in January 2001 as a Credit Controller of a leading insurance Company.

He embarked his career into Adjusting in 2008 by joining Jaya Adjusters Sdn Bhd handling TPBI and Theft cases. Owing to his diligent and technical know how he was promoted as the Branch Manager for our Southern Region sector since 2012

KRISHNA MURTHI
Branch Manager-Southern Region

Mr. Jack was in the community service industry before joining us as an adjuster in 2011.
As a Senior Adjuster, he handles a wide spectrum of third party investigation claims including surveillance mainly in Sibu, Bintulu ,Miri and Limbang, Sarawak

JACK RAMESH
Senior Adjuster – Miri/Kota Kinabalu

Mr. Alan was with the automotive industry since 2006 and has handled sizeable government automotive maintenance contracts which included quality control and allocation of workers for each job scope. He joined us in 2020.

ALAN TAN
Senior Adjuster – Kuching

KANDAN GOVINDARAJOO & POVANESWARY GNASAN 
Motor Own Damage Investigation Team

We have an ODI team headed by an ODI Manager. Mr. Kandan who comes with years of experience in OD investigations has gained much respect from many of our supporters for his skills in his area of practice. Mr. Kandan is assisted by an experienced forensic Science graduate from the Management and Science University along with other team members who are experienced.

The team’s expertise in the investigation of OD claims as well as theft and TPPD fraud claims has saved many of our supporters millions of ringgit. We are proud to say that we have one of the most experienced team of OD investigation personnel who have time and again unearthed fraud claims for our supporters with a very high success rate. 

Ms. Anitha Krishnan holds a Bachelor Degree in Laws from University of North Umbria Newcastle.
 
She has 5 years of experience under board and corporate advisory at Bumi Armada Berhad before joining Jaya Adjusters Sdn Bhd in 2018.

ANITHA KRISHNAN
Legal Advisor

Ms. Subhashini has 12 years of experience as an Accounts Manager. She holds a Bachelor Degree in Accounts & Finance.
 
Ms. Subhashini handles our accounts, preparation of our financial statements as well as Debtors and Creditors bank reconciliation. Liaise with external auditors, Comply with BNM submission and handled LHDN audits. 

SUBHASHINI SUPPIAH
Accounts & Finance

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